Click Save Image... in the File menu.
Click on the Save Image icon from the Toolbar.
Click Save As... to save image to your Downloads folder.
Restart IGB and click the Save Image icon again.
Export and save images using all of the following permutations (to achieve all permutations use file types option and Preview option):
Note: ensure that a genetic element is selected prior to capturing a sliced view; otherwise, a blank image will be saved. You can open the 'Sliced View' tab at the bottom of the screen to see if any genetic element is being captured in the view.
* Windows cannot save a Whole Frame SVG image and will present an error pop-up stating "Unfortunately, IGB Windows users cannot save an SVG image in the Whole Frame setting. Please select another option to save an SVG image".
Change the inches and pixels parameters.
Check the file dimensions of one of the images you saved above.
Click the Home icon on the Toolbar, then click the Save Image icon.